Need help ?

Do you have any problems, any questions?
Don’t worry, doctoranytime is here for you!
You will find all the answers that you seek here.

How to find a practitioner(based on name)

  1. Go to the doctoranytime.be website.
  2. Type in first box of the search balk the first letters of the Name of the practitioner or medical centre you would like to book an appointment with.
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  1. Select from the drop down list the practitioner or medical centre you are looking for.
  2. Click on the Red Search button.
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If your practitioner doesn't show up in the list, it means they don't have a profile on our page yet. You can refer them directly to our website by clicking here and filling in the contact details of your practitioner.

How to find a practitioner(based on specialty)

  1. Go to the doctoranytime.be website.
  2. Type in first box of the search balk, the first letters of the Specialist you would like to book an appointment with.
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  1. Select from the drop down list the specialty you are looking for.
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  1. (Optional) Type in the second box of the search balk, the first letters of the City you would like the Specialist to be based in.
  2. (Optional) Select from the drop down list the city you are looking for.
  3. Click on the Red Search button.
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How to book an appointment

Do you know the name of the practitioner you want to book an appointment with?

Go to the doctoranytime.be website.

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Type in first box of the search balk the first letters of the Name of the practitioner or medical centre you would like to book an appointment with.

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Select from the drop down list the practitioner or medical centre you are looking for.

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Click on the Red Search button.

Go to the doctoranytime.be website.

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Type in first box of the search balk, the first letters of the Specialist you would like to book an appointment with.

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Select from the drop down list the specialty you are looking for.

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Type in the second box of the search balk, the first letters of the City you would like the specialist to be based in. Select from the drop down list the city you are looking for.

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Click on the Red Search button.

Once you have chosen a practitioner, you can continue with the following steps:

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Select the BOOK AN APPOINTMENT button on the profile page of the practitioner.

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Choose the hour which is most convenient for you. Be careful! In some cases, you will be able to choose the practice you would like to visit as well. Make sure you choose the right practice for you.

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Choose the service or reason you are visiting this practitioner.

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Optional: Add a personal message to the practitioner.

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Fill in your personal information to register as new user or sign in with your email and password if you are a registered user on Doctoranytime already.

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Click on NEXT STEP.

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Verify the appointment details. Click on SUBMIT.

How to cancel an appointment

  1. Go to the doctoranytime.be website.
  2. Click on the LOGIN link on top of the page and log in with your email address and password.
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  1. On MY PAGE, you can see your upcoming appointments. Click on CANCEL APPOINTMENT.
  2. In the next step, verify the cancellation by clicking on YES, I WANT TO CANCEL THE APPOINTMENT.
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Additionally, you can cancel the appointment:

a) By calling the practitioner or our customer service or

b) By clicking on the CANCEL MY APPOINTMENT button in the confirmation email that is sent to you. This button will bring you to the doctoranytime.be homepage from which you can follow the previously explained process.

Careful!

In case of cancellation less than 24 hours before the appointment, you have to notify the practitioner directly by phone. Cancellation on the Doctoranytime platform won't be possible anymore.

How to set up and manage a personal account

  1. Go to the doctoranytime.be website.
  2. Click on the PATIENTS button on top of the page and log in with your email address and password.
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  1. Fill in your personal information. Click on COMPLETE REGISTRATION.
  2. Agree with the TERMS OF USE and the PRIVACY POLICY.
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Congratulations, you have created your personal account and will now be redirected to it!
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You can immediately check your upcoming appointments on MY PAGE. To view previous appointments, go to MY APPOINTMENTS. To view reviews given in the past, go to REVIEWS.

How to modify your personal information

  1. Go to the doctoranytime.be website.
  2. Click on the LOGIN link on top of the page and log in with your email address and password.
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  1. Go to MY PROFILE. Under MY PERSONAL DETAILS, you will find your personal information. Change the information as you wish.
  2. Click on SAVE CHANGES to store the modifications.
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How to delete your account

  1. Go to the doctoranytime.be website.
  2. Click on the LOGIN link on top of the page and log in with your email address and password.
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  1. Go to MY PROFILE. Under MY PERSONAL DETAILS, you will find the DELETE MY ACCOUNT button. Click on it.
  2. Verify you want to delete your account by clicking YES in the pop-up. Your account has now been deleted.
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Do you need more information about this process?

CONTACT US

or you can call us on 04 349 94 85

EU Greece ESPA 2011 - 2014

The project is co-financed by Greece and the European Union