Need help ?

If your practitioner doesn't show up in the list, it means they don't have a profile on our page yet. You can refer them directly to our website by clicking here and filling in the contact details of your practitioner.

Go to the doctoranytime.be website.

Type in first box of the search balk the first letters of the Name of the practitioner or medical centre you would like to book an appointment with.

Select from the drop down list the practitioner or medical centre you are looking for.

Click on the Red Search button.

Go to the doctoranytime.be website.

Type in first box of the search balk, the first letters of the Specialist you would like to book an appointment with.

Select from the drop down list the specialty you are looking for.

Type in the second box of the search balk, the first letters of the City you would like the specialist to be based in. Select from the drop down list the city you are looking for.

Click on the Red Search button.

Once you have chosen a practitioner, you can continue with the following steps:

Select the BOOK AN APPOINTMENT button on the profile page of the practitioner.

Choose the hour which is most convenient for you. Be careful! In some cases, you will be able to choose the practice you would like to visit as well. Make sure you choose the right practice for you.

Choose the service or reason you are visiting this practitioner.

Optional: Add a personal message to the practitioner.

Fill in your personal information to register as new user or sign in with your email and password if you are a registered user on doctoranytime already.

Click on NEXT STEP.

Verify the appointment details. Click on SUBMIT.

a) By calling the practitioner or our customer service or

b) By clicking on the CANCEL MY APPOINTMENT button in the confirmation email that is sent to you. This button will bring you to the doctoranytime.be homepage from which you can follow the previously explained process.

The specialists can personalize their cancellation policy. If needed, you’ll be able to cancel your appointment through doctoranytime up to 1-48 hours prior to its starting time, depending on the specialist. Past the cancellation window, you’ll need to notify them directly by phone.

You can immediately check your upcoming appointments on MY PAGE. To view previous appointments, go to MY APPOINTMENTS. To view reviews given in the past, go to REVIEWS.

What is doctoranytime chat?

The Medical Chat is a paid service provided by Doctoranytime. The purpose is to help patients find reliable answers to their medical questions, without requiring an appointment with a doctor.

The purpose of this service is provide medical advice but can't remplace in any case a visit to the doctor. Therefore no electronic prescriptions and medical certificate can be attributed trough the Medical Chat.

Who are the available doctors ?

All the available doctors are checked for the validity of their data and have a license to practice in Belgium.

What about privacy and data protection?

The data of the users are stored in a secure databases. The conversations are anonymous and are not stored. In order for the users to receive an optimal service, the only information that is shared with the doctors are through the name, gender, age, national registration number and ID card number.

What is the refund policy ?

You will be refunded if the Medical Chat did not take place or if you encountered a technical problem preventing the reception of the answer. In these cases you can send an email to [email protected] and our team will contact you within 2 business days.